Privacy Policy
Overview
This Privacy Policy explains what information Datrade LLC collects, how we use it, and your choices. "Datrade," "we," "us," or "our" refers to Datrade LLC. "Services" means our website, platform, applications, analytics tools, and related offerings.
By using the Services, you acknowledge the practices described here.
1. What We Collect
Account information — name, email, username, authentication credentials, account settings, subscription status, support messages.
Trading journal data — trades, executions, orders, symbols, timestamps, prices, quantities, commissions, fees, profit and loss, account labels, strategy labels, tags, notes, screenshots, imported files, broker exports. If you upload or type it into Datrade, we process it to provide the Services.
Broker and integration data — account identifiers, access tokens, sync logs, import history, error logs, and related metadata when you connect an external source.
Payment data, processed by Stripe — billing name, email, billing address, card brand, last four digits, expiration date, subscription plan, invoice history, tax information, and transaction identifiers. We do not store full card numbers.
Usage and device data — IP address, browser type, device type, approximate location, pages viewed, features used, session activity, log data, crash reports, and authentication events.
2. How We Use Your Data
We use your data to: create and manage accounts; authenticate users; import and process trading records; calculate analytics, reports, dashboards, and charts; process billing and subscriptions through Stripe; provide customer support; troubleshoot errors; secure the platform; prevent fraud and abuse; develop new features; send service and billing messages; send marketing where permitted by law; and comply with legal obligations.
3. Cookies
We may use cookies, local storage, and similar technologies for platform functionality, session management, preferences, performance, and fraud prevention. Stripe may also use cookies when processing payments.
You can manage cookies through your browser settings. Disabling certain cookies may affect how the platform functions.
4. Anonymized Analytics and Benchmarks
We may create aggregated, anonymized, and de-identified data from platform usage and trading records. This includes benchmark visualizations that show anonymous data points comparing trading characteristics across users. These are not intended to identify any individual and do not disclose your name, email, accounts, trades, or strategies.
We may use anonymized data to operate, improve, and develop Datrade. Anonymized data may be retained after account deletion.
5. Who We Share With
Service providers — cloud hosting, authentication, payments, analytics, email delivery, error monitoring, and similar services. These providers process data only as needed to support our operations.
Stripe — for payment processing, invoices, subscriptions, fraud prevention, and chargebacks. Stripe may also act as an independent controller for compliance and payment network requirements.
Integration providers you choose to connect.
Third-party market-data and analytics providers — used internally to calculate trading metrics. We do not disclose your full trading journal, notes, or account details to these providers.
Legal authorities — when required by law, court order, or to protect Datrade's rights and security.
Business transfers — if Datrade is involved in a merger, acquisition, or asset sale, subject to confidentiality and data protection measures.
6. Data Retention
We retain personal data as long as needed to provide the Services, maintain your account, and meet legal, tax, accounting, and security obligations. Trading journal data is retained until you delete it or close your account, subject to backup and legal retention requirements. Billing records may be retained for tax, accounting, and fraud prevention purposes. Anonymized, aggregated data may be retained indefinitely.
7. Security
We use encryption, access controls, secure development practices, monitoring, and internal confidentiality requirements. Payment card data is handled by Stripe; we do not store full card numbers. No system is completely secure. You are responsible for keeping your credentials confidential. Report suspected account compromise to security@datrade.io.
8. International Transfers
Data may be processed in countries other than where you live, including the United States. Where required by law, we use appropriate safeguards such as standard contractual clauses or recognized transfer frameworks.
9. Your Privacy Rights
Depending on your jurisdiction, you may have the right to access, correct, delete, restrict, or obtain a copy of your personal data; object to processing; withdraw consent; opt out of certain marketing; or lodge a complaint with a data protection authority.
To exercise your rights, contact privacy@datrade.io. We may verify your identity before responding.
10. U.S. State Privacy
We do not sell your personal information. We do not sell or share your trading journal, imported trades, broker accounts, notes, screenshots, or strategies for advertising or cross-context behavioral advertising.
We will not discriminate against you for exercising your privacy rights. Some features may not function if we cannot process the data needed to provide them.
11. Children
Datrade is not directed to children under 13. We do not knowingly collect personal information from children under 13 without parental consent. Contact privacy@datrade.io if you believe we have collected data from a child in error.
12. Marketing
We may send marketing emails where permitted by law. You can unsubscribe at any time via the unsubscribe link in any email or by contacting us. Service-related messages — billing notices, security alerts, account updates — are sent regardless of marketing preferences.
13. Updates and Contact
We may update this Privacy Policy. Material changes will be communicated by posting an updated policy, updating the effective date, or sending a notice through the platform or by email.
Privacy inquiries: privacy@datrade.io. Security issues: security@datrade.io. Datrade LLC.
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Disclaimer: Datrade is not an investment advisor or signal provider. All market data and analytics are provided for informational purposes only and do not constitute financial advice or trading recommendations. Past performance is not indicative of future results, and no performance outcomes are guaranteed. Users are solely responsible for their trading decisions and actions; Datrade accepts no liability for any losses incurred from use of our data or content. Use of this site constitutes acceptance of our Terms of Service and Risk Disclosure.